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+91 9322515784

V.D. Enterprises®

V.D. Enterprises®V.D. Enterprises®V.D. Enterprises®

V.D. Enterprises®

V.D. Enterprises®V.D. Enterprises®V.D. Enterprises®
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Terms and Conditions

 

1. Product Details

  • All product information is as per Godrej’s official specifications.
     
  • We ensure accuracy but are not liable for minor discrepancies in descriptions or images.
     

2. Orders

  • Orders are accepted based on stock availability and confirmation.
     
  • We reserve the right to cancel any order without prior notice.
     
  • Orders once placed cannot be cancelled without our written consent.
     

3. Pricing & Payment

  • Prices are inclusive of applicable taxes (unless mentioned otherwise).
     
  • Prices are subject to change without prior notice.
     
  • Full payment is required at checkout.
     
  • Only secure online payment methods are accepted (COD only if mentioned).
     

4. Shipping & Delivery

  • Delivery timelines vary by location and availability.
     
  • We are not liable for delivery delays caused by courier/logistics partners.
     
  • Ownership and risk transfer to the buyer upon successful delivery.
     

5. Return & Replacement Policy

  • No returns or refunds accepted after successful delivery.
     
  • If the product is damaged or defective upon delivery:
     
    • Notify us within 24 hours with clear photo/video evidence.
       
    • Verified complaints will be processed for replacement or repair as per Godrej's policy.
       

6. Installation & Warranty

  • Installation must be arranged with Godrej’s official service team.
     
  • All safes are covered under Godrej’s manufacturer warranty.
     
  • Warranty service is provided by Godrej, not the seller.
     

7. Customer Responsibilities

  • Provide accurate shipping details during checkout.
     
  • Ensure the product meets your requirements before purchase.
     
  • Check the product immediately upon delivery and report issues within 24 hours.
     

8. Liability

  • We are not liable for:
     
    • Indirect or incidental losses.
       
    • Damage arising from misuse or improper installation.
       
  • Our maximum liability is limited to the amount paid for the product.
     

9. Intellectual Property

  • Website content (text, images, logo) is owned by V.D.Enterprises or licensed.
     
  • Unauthorized use or reproduction is strictly prohibited.
     

10. Legal Jurisdiction

  • Governed by the laws of Maharashtra/India.
     
  • Any legal disputes are subject to the courts of Navi Mumbai.

Return and Refund Policy locker suppliers online locker

 

Terms of Return

  • Returns are only accepted if the product is damaged, defective, or incorrect upon delivery.
     
  • You must initiate the return request within 24 hours of receiving the product.
     
  • No returns will be accepted after the 24-hour window.
     

🔍 State of Return

  • The product must be:
     
    • Unused and uninstalled
       
    • In original packaging
       
    • With all original accessories, manuals, and warranty cards intact
       
  • Products showing signs of use or tampering will not be eligible for return.
     

❌ Valid Reasons for Return

  • Product delivered is damaged
     
  • Product is not working upon unboxing (dead on arrival)
     
  • Wrong product delivered (model/variant mismatch)
     

Note: No returns accepted for reasons like:

  • Change of mind
     
  • Size or style preference
     
  • Delay in delivery by courier
     

📦 Return Process

  • To initiate a return:
     
    1. Email us at saleslockerhub@gmail.com or call us at 8108113383/73/74/77 within 24 hours of delivery.
       
    2. Provide:
       
      • Order ID
         
      • Clear photos/videos of the issue
         
      • Brief description of the problem
         
    3. Our support team will verify and approve the return if eligible.
       

  • Return pickups will be arranged by us (if applicable), or we’ll guide you on how to return.
     

💵 Refund Process

  • Refunds are processed only after:
     
    • Product is returned and inspected
       
    • Our team confirms the issue is valid
       
  • Refunds will be:
     
    • Made to the original payment method
       
    • Processed within 7–10 business days after approval
       
  • In case of exchange or replacement, timelines may vary based on stock and Godrej’s policy.
     

📞 Contact for Returns

If you have questions or need to initiate a return:

  • 📧 Email: saleslockerhub@gmail.com
     
  • 📞 Phone: 8108113383/73/74/77
     
  • ⏱️ Support Hours:  Mon–Sat, 10 AM – 6 PM
     

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